AI Self Checkout Software
Powering self checkouts with Vision AI
Reduce losses by up to 50% while giving shoppers the freedom to shop their way and easing demands on staff.
Reduce losses by up to 50% while giving shoppers the freedom to shop their way and easing demands on staff.
of shoppers self-correct when nudged
of shrink is immediately recoverable
reduction in employee intervention time
Tired of defenceless self-checkouts? Integrate SeeChange into your existing checkout ecosystem – self or assisted, scale or no scale – for a faster, smoother and lossless experience.
Protect your bottom line
Act fast and with confidence against shrinkage and theft
Empower employees
Eliminate the burden of manual intervention and free up human resources
Optimise checkout
Deliver a smoother customer experience whilst achieving business objectives
Save time and resources
Leverage AI to respond quicker, unlock efficiencies and win back time
Go beyond basic security and static solutions with cutting edge technology designed to evolve with technology and grow with your business.
SeeChange-powered devices identify when unscanned items are bagged, triggering on-screen alerts. 80% of people self-correct when prompted.
Enhance the shopper experience with on-screen prompts for simple mistakes, like items left in the basket, while alerting attendants only when support is needed.
SeeChange compares visual information with scanned SKU to detect barcode switching – behaviour which is almost impossible to detect manually.
Get real-time alerts when a transaction is abandoned at self-checkout, allowing security to intervene before goods leave the premises.
Have something else in mind? Let us know.
Vision AI technology that powers the SeeChange platform can translate even the most specific visual information into raw intelligence, giving you the power to identify and monitor almost any physical action, behaviour of interest or scenario you can think of.
Learn more about the SeeChange Platform or Speak to our experts about what’s right for your business.
Frequently asked questions
Traditional self-checkouts use barcode scanners, weigh scales, and sometimes RFID sensors to process transactions. These tools manage basic checkout functions and detect anomalies, such as mismatches between scanned items and their weight.
Weigh scales can miss lighter items after heavy items have been placed, causing transaction blocks. For instance, a shopper might place a crate of water followed by a light item like a birthday card, which doesn’t register. This leads to frustrating delays for shoppers and added workload for employees.
For customers, undetected items cause unexpected checkout blocks, requiring staff intervention even when no error occurred. Employees, meanwhile, face high-pressure, repetitive tasks, often clearing errors without addressing their causes, which can feel unproductive.
For customers, even after an item has been scanned, weigh scales may fail to detect it, causing the checkout to block and staff intervention. Employees, meanwhile, face a mix of false and true alerts creating distraction and increasing pressure to respond.
Some retailers opt to turn off weigh scales to avoid blocking transactions, but this exposes stores to risks such as product stacking, barcode swapping, and mis-scanning, which may increase theft and shrinkage.
Second-generation self-checkouts use cameras and computer vision AI, allowing for real-time theft and fraud detection. By integrating machine learning and real-time monitoring, these systems enhance security and create a more seamless shopping experience, reducing unnecessary interventions.
SeeChange self-checkout software is an advanced edge-to-cloud solution using computer vision AI. Leveraging existing cameras and sensors, it monitors transactions in real time, detecting theft and fraud to reduce shrink. This AI-driven software enhances customer experience by minimizing unnecessary interventions and streamlining checkout. Additionally, it provides retailers with insights into store performance, real-time alerts for security issues, and data to optimize overall efficiency and operations.
Advanced self-checkout software uses input from cameras as well as weigh scales, and sensors to identify both accidental errors and intentional theft. Common theft methods, like barcode switching or item mis-scanning, are recognized immediately, helping reduce losses.
The system alerts staff to suspicious activity, enabling quick intervention. It can also prompt honest customers to correct scanning mistakes without staff involvement, reducing accidental shrinkage.
AI-powered self-checkouts reduce the need for constant staff intervention, allowing employees to focus on more engaging tasks like customer service rather than troubleshooting checkout issues. By handling repetitive tasks and flagging only genuine issues, the technology makes the workplace less stressful and more rewarding for employees, enabling them to add greater value and create a smoother shopping experience for customers.
With AI-driven accuracy and speed, shoppers experience smoother, more efficient transactions. Automatically recognizing fresh produce and detecting issues, like items not being scanned correctly, allows for self-correction without needing employee intervention. This streamlines the process and accelerates checkout times. This streamlined process means shorter wait times, fewer interruptions, and an overall improved shopping experience that keeps customers coming back.
Vision AI works on a need-to-know basis, with the ability to monitor behaviour whilst automatically redacting personal information, allowing you to maintain integrity and protect customer privacy at all times.
Introducing Vision AI into your business operations doesn’t mean you have to surrender control.
Our Rules Engine has customisable sliders so you can precisely adjust sensitivity of automations based on circumstances or business decisions – either automatically or manually.
Seamless integration
Embed into your existing ecosystem for immediate impact with minimal disruption.
Powerful data & analytics
Get alerts, notifications and powerful analytics served on a visual dashboard.
Enterprise scalability
Ready to launch from store-level trials to rollout across your entire portfolio.
ROI in months
Protect your inventory from day one and drive even greater value through network-wide analytics.
Intelligent solutions need strong foundations. Our entire ecosystem is built on the SeeChange platform, leveraging the latest in Vision AI, machine learning and edge-to-cloud computing to give you performance at scale and the flexibility to plug-in more use-cases as needed. See what matters, change the outcomes.
The more capabilities you add, the more powerful it gets.
World leader in retail technology Diebold Nixdorf have partnered with SeeChange, integrating the AI Vision platform into their industry leading self-service hardware to deliver a superior checkout experience for frictionless, accurate transactions.
The UK’s leading facilities management and professional services company Mitie have partnered with SeeChange, integrating Vision AI into the Merlin Connect intelligence-led cleaning platform to automate detection and alerts of spills, delivering a safer environment for customers and employees.
Technology change brings opportunities, to benefit businesses must be ready to adapt with systems that can evolve, and processing power that can scale to new use-cases. Together, Intel and SeeChange are testing the boundaries of what’s possible with computer vision and edge-to-cloud computing.
SeeChange has been working with leading retail software provider Vigilant Applications to integrate its AI platform with Vigilant’s LiveStore® solutions, unlocking a new era of smarter retail operations powered by AI and remote management.
